Help and FAQs

Yes. Private sellers pay nothing to advertise one holiday home, there’s no commission when it sells, and we don’t charge to edit or renew the advert.

We read every advert before publishing it, usually within one working day. You’ll get an email when it’s live.

Buyers fill in an enquiry form on your advert and we forward it to your email. If you ticked “show my phone number”, buyers can also call you.

Reply to the email we sent when your advert went live, or use the contact form with your advert reference.

Most parks need to approve a private sale if the home is staying on its pitch, and some charge a commission or transfer fee. What applies to you is set by your licence agreement with the park, so check it before you advertise.

Free adverts are for owners selling their own home. Businesses must list as trade, so buyers know who they’re dealing with — it’s also a legal requirement under consumer protection law not to pass yourself off as a private seller.

One home listed until it sells, with your business name, phone number and up to 12 photos. Edits are free.

By card through Stripe, our payment provider. We never see or store your card details.

If we can’t publish a listing (for example, it breaks our terms) we’ll refund it in full. Once a listing is live, the fee isn’t refundable.

No. We’re an advertising platform. We read adverts for obvious problems, but we don’t inspect homes or verify sellers. Always view in person and confirm the pitch with the park. See buying safely.

The yearly charge the park makes for your pitch, usually covering ground rent and use of facilities. Rates and utilities are often extra. Ask the seller for the latest invoice.